Privacy policy

Introduction

Ovi Bookstore (“we”, “our”, “us”) is committed to protecting your privacy.

This policy explains how we collect, use, and safeguard your personal information when you use our website and services.

We comply with India’s Digital Personal Data Protection Act, 2023.

Information We Collect

We may collect the following information when you interact with our website or services:

• Name and contact details (email, phone number, postal address).
• Demographic information (postcode, preferences, interests).
• Account details (login credentials, wish list, order history).
• Payment information (processed securely via third-party gateways; we do not store card details).
• Browse behavior (pages visited, books viewed, cookies).

How We Use Your Information

We use your information for:

Internal record keeping and order management.

Improving our products, services, and website experience.

Sending promotional emails about new books, offers, or updates (only with your consent).

Market research and customer feedback.

Customize the website according to your interests.

Legal compliance and fraud prevention.

Security

We are committed to ensuring that your information is secure. We use appropriate physical, electronic, and managerial safeguards to protect against unauthorized access, disclosure, or misuse. 

Cookies

Cookies are small files stored on your device to improve your browsing experience.

• Essential cookies: Required for website functionality (shopping cart, login).
• Analytics cookies: Help us understand website traffic and improve usability.
• Marketing cookies: Used to show you relevant offers and recommendations.

You can choose to accept or decline cookies.

Most browsers accept cookies automatically, but you can modify your settings to decline them.

Please note that disabling cookies may limit website functionality.

Links to Other Websites

Our website may contain links to external sites. Once you leave the Ovi Bookstore, we are not responsible for the privacy practices of other websites.

Please review their policies separately.

Your Rights

Under the DPDP Act, you have the following rights:

• Access: Request details of personal information we hold about you.
• Correction: Ask us to update or correct inaccurate information.
• Withdrawal of Consent: Opt out of marketing communications at any time.
• Erasure: Request deletion of your personal data, subject to legal obligations.

Controlling Your Information

• You may restrict the use of your personal information by adjusting your account settings or contacting us.
• We will never sell, lease, or distribute your personal information to third parties without your consent, unless required by law.
• Promotional information about third parties will only be sent if you explicitly opt in.

Contact Us

If you have any questions or concerns about this policy, or wish to exercise your rights, please contact us: 

Email: privacy@ovibookstore.com 
Phone +91-XXXXXXXXXX

Policy Updates

We may update this Privacy & Cookie Policy from time to time.

Please check this page periodically to ensure you are aware of any changes.